You must catch the deer before you can skin it. —A legal writer in medieval England   Greetings from an increasingly chaotic and...

In my recent book,   The Widening Turn , I refer to an emerging “multipolar” world. But that term is actually out of date. In the summer...

In my recent book, The Widening Turn , I observed that the United States and China are locked in a frantic race for technological...

Introduction The overarching metaphor of my new book , The Widening Turn: America & the Accelerating Sweep of Innovation , is the United...

cracked bell hoarding grace since the first saint rang it – it will curse you to the trees, bird-brain among branches. – From, Sweeney...

I was clearly in a strange country but all the doubts and perplexities which strewed my mind could not stop me from feeling happy and...

The Tsar had fallen. It was an event of gigantic significance, and yet, neither in Russia nor abroad was the significance more than dimly...

As 2022 winds to a close, the wonders of Generative AI is one of the biggest stories of the year. Our trek across AI's version of the...

The metaverse is a subject of unending debate. Nobody seems to agree on what a future metaverse might look like… or what it might mean....

Have you noticed how the silence of four o’clock in the morning instills in one the same kind of disquiet that inhabits the trees before...

Bizarre associations sprang into his mind like enchanted crickets. – Novelist Vereen Bell on American poet Robert Lowell I’m calling it...

Is it me, or is everything moving too fast? This fledgling decade opened with Covid barreling into our consciousness, speeding across the...

It’s late summer, 2021, and we’re at a turning-point in the world of consumer and employee engagement. And when a series of announcements...

Can anything really great grow in a short time? – Socrates to Glaucon Last month I wrote a blog featuring a skeptic’s view of the...

Most near-future fictions are boring. It’s always dark and always raining, and people are so unhappy. – Haruki Murakami Earlier this...

Pre-Covid: The Push to Innovate the CX Increasingly intelligent systems are flickering to life across a host of customer environments....

Over the course of the past year, I’ve been writing a bit (here and here, for example) about what effects the pandemic might eventually...

As enterprises continue to adapt and manage the ongoing Covid crisis, it’s important to remember that companies don’t operate in a social...

Last month I wrote a blog about the power of ideas to build on one another over time and influence the world, and how that kind of...

Lately I’ve been taking note of how many BPOs are marketing their transformation into new kinds of service providers. Earlier this month...