Sweeney Astray? (Nesting in a Synergistic Ecosystem)
cracked bell hoarding grace since the first saint rang it – it will curse you to the trees, bird-brain among branches. – From, Sweeney...
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Stephen Loynd
- May 26
- 7 min
Eating Innovation (a Cautionary Tale)
I was clearly in a strange country but all the doubts and perplexities which strewed my mind could not stop me from feeling happy and...
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Stephen Loynd
- Jan 25
- 8 min
Code Red: Watching our AI Revolution
The Tsar had fallen. It was an event of gigantic significance, and yet, neither in Russia nor abroad was the significance more than dimly...
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Stephen Loynd
- Dec 9, 2022
- 5 min
Quest for Fire
As 2022 winds to a close, the wonders of Generative AI is one of the biggest stories of the year. Our trek across AI's version of the...
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Stephen Loynd
- Aug 29, 2022
- 6 min
Metaverse Rising
The metaverse is a subject of unending debate. Nobody seems to agree on what a future metaverse might look like… or what it might mean....
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Stephen Loynd
- Jul 31, 2022
- 5 min
Startled Birds
Have you noticed how the silence of four o’clock in the morning instills in one the same kind of disquiet that inhabits the trees before...
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Stephen Loynd
- Mar 2, 2022
- 14 min
The Lowell Loop: Tech Punches a Hole in the Sky
Bizarre associations sprang into his mind like enchanted crickets. – Novelist Vereen Bell on American poet Robert Lowell I’m calling it...
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Stephen Loynd
- Dec 29, 2021
- 7 min
It’s All Going Too Fast
Is it me, or is everything moving too fast? This fledgling decade opened with Covid barreling into our consciousness, speeding across the...
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Stephen Loynd
- Aug 11, 2021
- 23 min
Prometheus Unbound: the Emerging Engagement Landscape
It’s late summer, 2021, and we’re at a turning-point in the world of consumer and employee engagement. And when a series of announcements...
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Stephen Loynd
- Jul 26, 2021
- 8 min
The Great Game: Exponential Tech’s Hidden Hand
Can anything really great grow in a short time? – Socrates to Glaucon Last month I wrote a blog featuring a skeptic’s view of the...
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Stephen Loynd
- Jun 30, 2021
- 7 min
Automation’s Future Fictions?
Most near-future fictions are boring. It’s always dark and always raining, and people are so unhappy. – Haruki Murakami Earlier this...
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Stephen Loynd
- May 17, 2021
- 10 min
Alvaria: Abuzz with Ambition
Pre-Covid: The Push to Innovate the CX Increasingly intelligent systems are flickering to life across a host of customer environments....
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Stephen Loynd
- Apr 28, 2021
- 7 min
The Generals in their Labyrinth: “Outsourcing” in Mexico
Over the course of the past year, I’ve been writing a bit (here and here, for example) about what effects the pandemic might eventually...
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Stephen Loynd
- Apr 26, 2021
- 8 min
Employer Maximus: “Win the Crowd”
As enterprises continue to adapt and manage the ongoing Covid crisis, it’s important to remember that companies don’t operate in a social...
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Stephen Loynd
- Apr 14, 2021
- 6 min
BPOs in a Startup World
Last month I wrote a blog about the power of ideas to build on one another over time and influence the world, and how that kind of...
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Stephen Loynd
- Mar 31, 2021
- 6 min
Reverberations & Transformations: the Changing Soul of BPO
Lately I’ve been taking note of how many BPOs are marketing their transformation into new kinds of service providers. Earlier this month...
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Stephen Loynd
- Jan 31, 2021
- 4 min
The Game of Life
It seems as if everybody is talking about GameStop. The saga is just the latest episode in our continuing, quickening drama of...
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Stephen Loynd
- Dec 31, 2020
- 5 min
Gatsby's Return?
Goodbye, 2020. At the end of this historic and difficult year, one somewhat surprising question has been on my mind. As hard as this past...
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Stephen Loynd
- Oct 31, 2020
- 7 min
From Hobgoblin to Hero: What if Outsourcing Stepped out of the Shadows?
It’s All Hallows’ Eve, 2020, and we’re haunted by Covid19’s effects on our health and economy. As jobs are lost amid businesses’ ongoing...
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Stephen Loynd
- Sep 29, 2020
- 4 min
The End of the World News
More and more is happening…. More connectivity occurs now in a calendar year than occurred in a million years a billion years ago. So...
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