BLOGS
Fiji's Mutinous Digital Waves
Sweeney Astray? (Nesting in a Synergistic Ecosystem)
Eating Innovation (a Cautionary Tale)
Code Red: Watching our AI Revolution
Quest for Fire
Metaverse Rising
Startled Birds
The Lowell Loop: Tech Punches a Hole in the Sky
It’s All Going Too Fast
Prometheus Unbound: the Emerging Engagement Landscape
The Great Game: Exponential Tech’s Hidden Hand
Automation’s Future Fictions?
Alvaria: Abuzz with Ambition
The Generals in their Labyrinth: “Outsourcing” in Mexico
Employer Maximus: “Win the Crowd”
BPOs in a Startup World
Reverberations & Transformations: the Changing Soul of BPO
The Game of Life
Gatsby's Return?
From Hobgoblin to Hero: What if Outsourcing Stepped out of the Shadows?
The End of the World News
Tiger Burning Bright: GPT-3 Released into the World
Along the Frictionless Plane: The Case of ThinScale
Twilio & Electric Imp: Testing Business Models in the Wild
Managing a Chaotic Network Environment: Choose Reinforcements Wisely
Can Offshore Outsourcing Keep up with the Kardashians?
Outsourcing vs. a New Hamiltonianism: is a Future Duel Inevitable?
Gazing Toward a Digital Shore
Outsourcing: Etherized Upon a Table?
Groans of Globalization (Present-Tense Sci-Fi)
Cisco: Racing to Deliver a Connected Digital Experience
Avaya: Between the Push & the Pull
Genesys: A Cloudburst of Microservices
Ten Years Gone: Remembering a Blinkered BPO Backlash
The Strange Case of Europe's Missing Tech Giants (A Poirot-Inspired Mystery)
The Teleperformance Innovation Experience Center (TIEC): Serving Disruptors & the Disrupted
The Virtual Office: Adapting to Unpredictable Times